1989-Expanding the product product assortment
The assortment of “dime products” was constantly expanding. On thing led to another: sun visors, flags and other related items, all produced ‘in-house’. Then came an order of no less than 2 million yo-yos. No one in Holland or Germany wanted the order, but Willy and his family saw possibilities. But no matter how well you think you have a handle on things, the minute you hand over responsibility of out-sourced production to someone else and you don’t keep a close eye on it…
And then, what could go wrong did. The supplier, entrusted with automated packaging, unilaterally decided to stop production because the deal was a disappointment. A financial disappointment, that is. The supplier wanted twice the amount agreed upon. The supplier was of course summoned by the courts to deliver the goods for the contractually agreed upon price, but this entire episode put back production an entire month. The deadline put forth by the American customers HAD to be met; otherwise the growing WISA was doomed. To get production going and make up for lost time, packaging machines were purchased and the entire company worked day and night to package the yo-yos. Two plastic parts, a string and of course a safety information sheet, because the order was for the American market for which safety is paramount.
On January 22nd 1989 the order was completed, and in the morning 2 million yo-yos were ready to be shipped. The supposed profits weren’t realized, and the order cost a lot more energy, work and grey hairs than first assumed. Since then Willy has no more illusions about letting go of the reins of control with out-sourced production.
2000 – Anouk Sannemann makes her decision and member the board since
Anouk working in her father’s company? Never! Talking to customers on the phone? “Oh no, I wouldn’t even consider it!”, she always said. Not until after she finished school and internships (where she had to clean windows and paint walls) in 1993 did Anouk decide to work for the WISA company. Soon she appeared to be her father’s daughter in terms of business instinct as well. Commerce and business became her passion and it wasn’t long before she took control of the “balloon strings”. The managing of office work soon became her domain, so that Willy, after having worked in production for so long, could focus his efforts more on technological developments. Anouk Sannemann has been a member of the board of directors since 2000, and is since then independently qualified to act on behalf of the organization.
From Flexoprinting to Screenprinting / Qualityprint
For years, the printing industry was committed to the highest standards in products and printing quality. This was no less true for balloon printing. The ‘flexoprinting’ technique did not produce top of the line quality prints, but was definitely acceptable. The screenprinting technique was being used for T-shirts, ballpoints and many other products already for years, so why not for balloons? The trouble was that a balloon was not a product with a sturdy printing surface, but a product which is airy, floating, and awkward to print on.
The American balloon printers had already mastered this technique, but weren’t keen on sharing their secrets. But Willy wouldn’t be Willy if he didn’t feel up to this challenge. Machines were built, rebuilt, and broken down, over and over again, until, in cooperation with a machinebuilder, a final version was produced. Only the placing of the balloons still needed to be done by hand. This machine ensured a perfect print quality, but couldn’t handle the volume of balloons produced by WISA at the time. A perfect machine, which Willy had dreamed about for years, had to be built. A machine capable of automatically placing the balloons, printing them in top quality, and letting the air out of them again. In 1996 such a machine was finally realized and soon more were produced and placed in production, allowing the current production full automatic.