AVG European privacy statement

WISA ENSCHEDE B.V., Located at Voorjaarsweg 2 – 6 – 8, 7532 SH in Enschede, is responsible for the processing of personal data as shown in this privacy statement. We find your privacy very important and ensure that the personal information you share with us is handled with care.

We treat the obtained data confidentially. The processing of the data is done in accordance with the requirements of the General Regulation on Personal Data (AVG). We are committed to treat your personal data in a responsible and legal manner within the meaning of Article 4.5.6 FF EU Data Protection Regulation (GDPR-General Data Protection Regulation)
In this privacy statement we would like to explain how we handle your personal data. If you have any questions about this, please feel free to contact us.
You can reach us via office@wisa.nl

Below you will find an explanation about:

  • Use of personal data
  • For what purpose we use personal date
  • How we store personal data
  • Sharing personal data with third parties
  • How we protect personal data
  • Third party websites
  • Minors
  • Change in this privacy statement
  • Access and change of your data
  • Authority of personal data
  • Entry into force

Use of personal data
We process your personal data by using our websites, services and / or products or by providing this information to us.
Below is an overview of the personal data that we may process, depending on the product or service you purchase:

  • Name, address and city data
  • Phone number
  • Billing address
  • E-mail address
  • Payment information
  • Gender
  • Function
  • Bank account number
  • Application data
  • Information that you fill in yourself in an open field, such as subject or a question or comment in the contact form

WISA processes personal data for what purpose

  • We process the above data for one or more of the following purposes (depending on which services or functionalities you use):
  • To process your registration, application and / or payment after you have purchased a product or service.
  • To be able to call or e-mail you if necessary to carry out the service that you have taken.
  • To deliver goods and services that you have purchased.
  • To inform you about (changes to) our services and products that you have previously purchased. For this you can always unsubscribe via a link in the mail.
  • To send newsletters and mailings for which you may have registered.
  • To process your application
  • To communicate with you by sending electronic newsletters and / or mail.
  • To answer your questions or to handle your complaints via social media, e-mail, by mail or by telephone.
  • To improve this website.

How WISA records personal data
Personal data may not be kept longer than necessary. The retention period depends on the purpose for which we have received or collected the data and any legal obligations to retain data. If you have any questions about this, please contact office@wisa.nl

Sharing personal data by WISA with third parties
We provide your personal data if this is necessary for the execution of the agreement or to comply with any legal obligation. With companies that have your data in our order, we conclude a processor agreement to guarantee the same level of security and to safeguard the confidentiality of your data. We remain responsible for these statements.

We use the following suppliers who process personal data on behalf of WISA ENSCHEDE BV, with whom all processing agreements have been concluded: Shockmedia.

Google Analytics
We have signed a processor agreement with Google. The data we collect in Google Analytics is anonymised and encrypted. The so-called ‘sharing of data’ with Google is off.

How WISA protects personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us at office@wisa.nl.

We have taken the following measures to protect your personal data:

  • Servers and devices of our employees are equipped with current security software, such as a virus scanner and firewall.
  • We only send your data via secure internet connections (TLS, formerly SSL). You can see this at the address bar ‘https’ and the padlock.
  • All employees of WISA who have access to personal data are trained in carefully handling your data.
  • DKIM and SPF are internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.

Third party websites
This statement does not apply to websites of third parties that are connected to our websites by means of links. We can not guarantee that these websites handle your personal data in a reliable or secure manner. Always read the privacy statement of this website before using the relevant website, for more information about how they handle your data.

Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via office@wisa.nl, then we will delete this information.

Change in this privacy statement
It is not inconceivable that our privacy policy will be extended or changed in the near future. We therefore recommend that you check this page regularly to see if any changes have been made. If these changes are very far-reaching, we will ensure that they are communicated in a clear and striking manner. Changes will be published on our website. We never use your information without permission for other purposes.

View and change your data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any consent to the data processing or to object to the processing of your personal data by WISA ENSCHEDE BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have from you in a computer file to you or another organization mentioned by you.

You can request access to, correction, deletion, transfer of data from your personal data or request for cancellation of your consent or objection to the processing of your personal data. You can contact us via office@wisa.nl.

Authority Personal Data
Of course we are happy to help you if you have complaints about the processing of your personal data. If, despite this, you do not agree with us, we would like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Entry into force
This (renewed) privacy statement came into effect on 14 May 2018.